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Wear Test Grading System


When we ask for comments, we mean it. We want to hear what you have to say - good or bad - but always be constructive and detailed.


Possible Grades

Grade 1 - Very Poor - Tester returns product late, submits feedback late, provides bare minimum feedback, returns product unused with no explanation, does not follow directions for intended use and shows no effort to contact the wear test team.

Grade 2 - Poor - Tester returns product late, submits feedback late, provides bare minimum feedback, returns products with minimal use and does not use product for intended use.

Grade 3 - Average - Tester returns product and submits feedback on time or only slightly late (a week or less), provides some explanation in feedback form, and uses product regularly and for intended use.

Grade 4 - Very Good - Tester is always on time and provides somewhat technical and detailed feedback, communicates with wear test staff as needed, tester is eager to participate, uses the product a lot (100 - 200 miles), follows directions and uses product for intended use.

Grade 5 - Excellent - Tester is always on time, provides technical and detailed feedback, shows extra effort providing feedback by offering suggestions to improve product not just on color, provides examples and may send pictures or training logs. Tester communicates with wear test staff, is eager to participate, uses the product a lot (200+ miles), follows directions and uses product for intended use.


Inactive Testers

A tester's profile may be inactive for the following reasons:

Inactive (justified) – Injured, military leave, traveling, vacation, extreme weather conditions (hurricane, flood, etc.) and maternity leave. It is the tester’s responsibility to notify the wear test team if they need to be deactivated or reactivated.

Inactive (delinquency) – Shoes returned unworn without explanation, shoes not returned, incomplete feedback forms and several failed attempts to contact tester by wear test staff to verify contact info and shipping address.



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